Shipping policy

Effective Date: April 20, 2026
Last Updated: April 20, 2026

1. Overview

Thank you for shopping with Frynursery. We are committed to processing and delivering your orders in a timely and reliable manner. This Shipping Policy outlines our shipping practices, delivery estimates, and responsibilities.

2. Shipping Destinations

We currently ship to the following regions:

  • United States
  • United Kingdom
  • Canada
  • Australia
  • New Zealand

👉 Note: Shipping availability may vary depending on carrier serviceability and local regulations.

3. Order Processing Time

  • Processing Time: 1–3 business days
  • Business Days: Monday – Friday (excluding public holidays)

Order Cut-Off Time: 5:00 PM (Pacific Time, PT)

Orders placed after the cut-off time will be processed on the next business day.

Once your order is shipped, you will receive a confirmation email with tracking details.

4. Shipping Cost & Delivery Time

  • Shipping Method: Standard Shipping
  • Shipping Cost: Free on all orders

Estimated Shipping Time: 5–8 business days

👉 Estimated Total Delivery Time: 6–11 business days (processing + shipping)

📌 Delivery times are estimates and may vary depending on location, carrier delays, and external factors.

5. Tracking Information

  • A tracking number will be provided once your order ships
  • Tracking updates may take 24–48 hours to become active

If you do not receive tracking information, please contact us.

6. Customs, Duties & Taxes

For international orders:

  • Customers are responsible for any applicable customs duties, taxes, or import fees
  • These charges are determined by the destination country and are not controlled by Frynursery

7. Delivery Conditions & Customer Responsibility

To ensure successful delivery:

  • Please provide accurate and complete shipping information
  • Frynursery is not responsible for delivery issues caused by incorrect or incomplete addresses

👉 We currently do not ship to PO Boxes or APO/FPO/DPO addresses

8. Delays & Unexpected Issues

While we strive to meet delivery estimates, delays may occur due to:

  • Weather conditions
  • Carrier issues
  • Customs clearance
  • High order volumes

Frynursery is not liable for delays caused by factors outside our control.

9. Lost, Stolen, or Missing Packages

  • If tracking shows “delivered” but you have not received your package, please contact us within 30 days
  • We will assist in working with the carrier to investigate the issue

📌 Once a package is marked as delivered, responsibility may shift to the carrier

10. Contact Information

If you have any questions about shipping, please contact us:

Business Name: Frynursery
Email: info@frynursery.com
Phone: +1 321-346-6860
Address: 2775 12th St, San Pablo, CA 94806, United States